At Villa Fiorentino, we are committed to the comfort, health and safety of our guests and staff.
We have developed supplementary protocols for our hotel increasing the awareness of our protection measures so that our guests’ holidays continue to be a unique experience. We have modified our operating procedures in accordance with the latest guidance from the World Health Organization as well as the Italy Health Authorities.
Below you can find our most important actions.
Social Distancing based on sign posting.
Direct welcoming outdoors and escorted to each one’s apartment without coming in contact with anyone else.
Avoidance of handshakes.
Antiseptics and gloves are available in all shared spaces.
Certification of good health required from all staff members and adherence to personal hygiene protocols.
Mandatory use of facemask and gloves by all staff members.
Each apartment has its own entrance.
Special signs in the entrance of the room confirming the in-depth cleaning and disinfecting of the apartment.
Information is available in each apartment regarding our hygiene protocols in each apartment.
Antiseptics and single-use masks are provided in all apartments.
Safety distances between tables are fully enforced.
Breakfast is offered only a la carte, with the option of room service upon request.
Strict guidelines issued by HACCP are strictly followed.
There is an action plan to manage any possible or confirmed case among our guests or staff at our hotel.
The hotel has a specialized doctor on-call and collaborates with the local medical center.
Room availability for immediate isolation of possible Covid-19 case.
Please contact us at info@villafiorentino.com for specific information regarding bookings, changes or cancellations.